SMS PRIVACY & DATA PROTECTION POLICY

 

This SMS Privacy and Data Protection Policy outlines NorthStar’s commitment to safeguarding personal data collected through our SMS communications. It serves to assure compliance with global data protection laws such as the General Data Protection Regulation (GDPR), Telephone Consumer Protection Act (TCPA), and other applicable regulations, specifically addressing the unique aspects of data handling within SMS services.

How we use SMS

NorthStar does not use SMS for marketing purposes or promotional purposes.  SMS is used only for as-needed communications with clients or third parties (consultants, vendors, etc).  The nature of these communications is informational in nature and not meant to replace regular email or phone communication.

Information we Collect

This includes mobile phone numbers, text message content, account information, transaction details, and, depending on the context, may include other personal identifiers.

How we Use Your Information

Personal data collected via SMS will only be used to:

-Provide you with financial information and services

-Respond to your inquires and provide customer support

-Send important account-related updates

-Provide timely customer support

Consent

By using our SMS services, you consent to the terms and conditions outlined in this SMS Privacy Policy. If you do not agree with these terms, please refrain from using our SMS services. Message and data rates may apply.

Unsubscribing from SMS messages:

Subscribers can opt out of receiving SMS messages at any time by:

-Replying with the word “STOP” to any of our SMS communications.

-Requesting to our client services team or investment advisor in writing (email or mail) not to be contacted by SMS

Managing subscriber list

-We ensure that all individuals on our subscriber list have agreed to receive messages. Regular checks are conducted to maintain compliance with legal standards.

-We maintain the accuracy of our subscriber lists by updating them regularly to remove opt-outs and correct any errors in subscriber information.

-All subscriber data is securely stored and protected against unauthorized access, use, or disclosure.

Protection measures

Strong security measures, including encryption and secure data storage, are implemented to protect data from unauthorized access or breaches.

 

Data subjects have the right to:

-Access, correct, and request the deletion of their personal data.

-Withdraw consent at any time by opting out of SMS communications.

-Lodge a complaint with a data protection authority if they believe their data is not being handled appropriately.

 

NorthStar will regularly review and update this policy to comply with new regulations and ensure the highest level of data protection. Compliance with this policy will be monitored and enforced by the COO.

In the event of a data breach, NorthStar will promptly notify affected individuals and relevant authorities, providing details of the breach and any actions taken to address it.

For any inquiries or concerns about our SMS Privacy and Data Protection Policy, please contact info@northstarasset.com

This policy will be reviewed and updated annually or as needed to meet regulatory requirements and address emerging privacy challenges.

 

 

 

 

Effective: 15 October 2024